Why is zoom audio not working on laptop

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Zoom audio problems on Surface Laptop - Microsoft Community - Solutions for 

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I'm more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don't think I should have to do that!

Thanks, Allison. I was just about to write to Steven, but he'll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked. I don't use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop's built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it. Zoom thinks I'm speaking and cuts off my colleagues.

They hear themselves echoing through my Surface. I hear them as broken up. I've been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can't be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn't using an external mic or headset has. Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix. The Surface product line needs to work with all video conferencing platforms beyond Teams.

Please fix this or I'll be forced to buy competitors products. Our entire agency works with Surfaces at the moment. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next.

Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Do I need a new computer? This one is only a few months old. Only solution has been to use headphones, which I hate using. In reply to AndrewNagel1's post on February 21, Hello AndrewNagel1 , Thanks for keeping me posted.

In this case, please give these troubleshooting steps a try to isolate the issue: Run audio troubleshooter. Update drivers and firmware Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Of note, I am also using a surface docking station. Anyone have any other ideas? It appears to be a software related issue with the hardware and how it relates to Zoom. Really hope Microsoft takes a look into this issue. StevenK Is there any evidence that confirms doing this addressed the issue?

This site in other languages x. For example, if you have an issue with your computer, you can have an IT person manually fix your computer remotely over Zoom. If Zoom randomly crashes on you during meetings, use these suggestions to help stabilize things. Vivint Smart Home Security Review.

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Go to Reviews. Watch our video reviews on. Home Security. Home Security Reviews. SimpliSafe Google Nest Secure vs. What is Home Security Monitoring? Verizon Fios Spectrum vs. Verizon T-Mobile vs. What Carriers Use Verizon's Network? What Carriers Use Sprint's Network? VPN Reviews. On this page: Is Zoom Down? Zoom Not Working? By Tyler Abbott. April 29, Share Article. Zoom not working?

Here's what to do. Is Zoom down right now? My Zoom feed keeps cutting out. Xfinity Internet. Starting from. View Plans. Read Review. Offers and availability vary by location and are subject to change. Find the best Internet Providers in your area. You should see the button on the bottom right corner of the Zoom app.

Ensure that Zoom has access to your camera. When you open the Zoom app, always allow the app access to your camera. Restarting the program and clicking Yes when prompted to give permission can fix your camera issue.

Restart your device. Try restarting your device and see if that fixes the issue. Look for this arrow to select the correct camera for Zoom. The mute button is found at the bottom right corner of the Zoom app, right next to the Start Video button. The audio tab is on the left side of the options screen. How can I stop all the echo on my Zoom call?

Make sure you have screen sharing privileges. If you have a basic Zoom account, you can only share your screen if you have the Host status for the meeting. The host of the meeting will need to grant you that status to share your screen.

Edit your Zoom screen sharing settings. Here, you can try out different settings, including forcing Zoom to show you all your sharing options when you click the share screen button.

Start a Share Screen meeting. Your Zoom meeting will start without your camera active, which frees up bandwidth for you to share your screen. No remote control access while screen sharing.

Make sure to approve the remote control request to get things working.

     

How Can I Fix Zoom Videos Not Working Problem on Windows.

 

If you habitually set your smartphone to silent or vibrate, check the audio profile on Android or iOS to see if the sound is turned on.

As simple as it sounds, rebooting often helps solve audio problems. Want to see all participants on Zoom because multiple users are in a video conference? With the Zoom gallery view, you can quickly get an overview and see all participants even in large Zoom meetings. More precisely, up to 49 participants at once. Learn how it works and the differences between the desktop and mobile app here. If you take part in lots of different video conferences, you might like to use a different name for each one.

For video chats with friends or relatives, a nickname or first name is sufficient. For official meetings, however, using your full name looks more professional. Recording a Zoom meeting is especially important for users who cannot attend a meeting, conference, or workshop for whatever reason. It is also practical to record Zoom meetings so you can post them online later as informational material or so you can rewatch an interview. We explain how to record meetings on Zoom here. Special WordPress blog themes let you create interesting and visually stunning online logs You can turn off comments for individual pages or posts or for your entire website.

Keep reading to find out how Our WordPress guide will guide you step-by-step through the website making process Why wait? Grab your favorite domain name today! Matching email. SSL certificate. Save now. Zoom meeting has no sound? I have the same question 0. Report abuse. Details required :. Cancel Submit. Front panel is usually configured for headphones or headsets, not speakers.

Try the back panel. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to JosephT71's post on October 23, This site in other languages x. If the microphone that you are using is corrupted, which impeding Zoom audio from not working in Windows So, switch to another microphone.

Step 1: Launch Zoom and select the Settings option from the drop-down menu in the top right corner. Step 2: Go to the Audio button on the left side and then select the connected Microphone from the drop-down menu under the Microsoft section. After that, tick all boxes except Mute my microphone when joining a meeting.

Do you encounter the Zoom microphone not working error during use? Various factors can attribute to it. You can view the possible causes and fixes in this post. So, perform the following steps to permit to access the microphone. Step 3: Switch to the Microphone tab on the left side and find the Let apps use my microphone on the right side. Then, enable the setting by sliding the toggle switch to the right. Step 1: Open Zoom and go to the Settings page. Step 2: Choose Audio and then Advanced on the right side.

Then, change the default settings that are in the Audio Processing section to Moderate.